Nathan supports Syngineering Connect’s efforts by providing a very clear and present understanding of the client’s needs and requirements. His ability to see through the fog of what the customer wants versus what the customer needs is taken into account when we are reviewing each candidate.
Backed by a Masters of Engineering, Nathan has spent his career finding out customers’ needs and generating solutions using tried and true methods, as well as using unique solutions to their problems.
“The first thing you’ve got to do is workout the underlying issue, and define the problem for the customer – so that you’re both on the same page. Then you’ve got to present solutions, in this case, it will be an engineer with the right qualifications and practical knowledge, a suitably experienced draftsperson, or a great technical author. We really have to give them someone who will exceed their expectations, and we’re good at that, because we at Syngineering consistently exceed our clients’ expectations”.
Nathan supports the efforts of Syngineering Connect by being the “quality checker”, that is, Nathan makes sure that what we are providing is what the customer requires.